Refund Policy
Smart Sports Inc requires all potential participants and potential registrants (“Participant” or “Participants”) to fully understand, acknowledge and agree to this Refund Policy prior to registering their child/ward. Neither refunds nor future credits will be issued to any Participant due to over scheduling of the Participant or their child/ward. All Smart Sports Inc programs require a minimum commitment of two hours per week on a Saturday during the scheduled season. Participants that are unwilling or unable to make that commitment will not receive any refunds or future credits for missed practices or games.
Smart Sports Inc discourages Participants from registering only on condition of specific team placement or coach assignment. In the event Participants are not assigned to a specific team, coach or partnered with specific other participants, even if requested, refunds or future credits will not be issued.
PARTICIPANT REFUND REQUEST
All requests for refunds or future credits will only be considered upon Participant’s written notice to Smart Sports Inc at [email protected] before the applicable registration deadline (the “Refund Notice Period”). Correspondence must include League Name and Participants name to be processed. For the avoidance of doubt, the Refund Notice Period specifically excludes any late registration phase or period permitted in writing by Smart Sports Inc. Notwithstanding anything to the contrary herein, Participant shall not receive any refunds or future credits whatsoever with respect to any Refund Requests received by Smart Sports Inc after expiration of the Refund Notice Period.
§ All processing fees/service fees and donations are NON-REFUNDABLE.
§ Any refunds issued AFTER the league deadline will be subject to a $30.00 administrative fee that will be subtracted from the total refund amount.
§ All Refund Requests must be submitted in writing by Participant to Smart Sports Inc as described in this Refund Policy.
§ In order for a Refund Request to be processed it must be received by Smart Sports Inc before the expiration of the Refund Notice Period.
§ Refunds issued pursuant to Refund Requests made prior to the expiration of the Refund Notice Period will include the division price and all additional merchandise reflected in the order, minus any discounts applied and the $30.00 administrative fee. This administrative fee is applied to refunds requested after the league deadline.
§ Refunds will be issued to the original form of payment. If the original form of payment is not available to process the refund, as determined by Smart Sports Inc in its sole and absolute discretion, a manual check will be written to the Participant’s primary guardian on the account and sent to the address on the account.
§ No refunds will be issued for merchandise purchased at time of registration or during the season for any reason with the exception of manufactures defects. All defects must be reported to [email protected] to be rectified.
§ In cases of illness or emergency after expiration of the Notice Refund Period, Participant must provide [email protected] written documentation of the applicable illness or emergency to consider a future credit request. [email protected] will consider the request for a future credit in its sole and absolute discretion. No refund will be provided based on illness or emergency.
§ No refund will be provided for participants whose season has been terminated or suspended due to their parent/or guardian violating the Parent Code of Conduct.
§ No refund shall be given for any registrant whose parent/guardian provided false information to [email protected] in the registration process in violation of the Falsifying Information Policy.
I, FOR MYSELF, MY SPOUSE, AND CHILD/WARD, HAVE READ THIS Smart Sports Inc REFUND POLICY FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT WE HAVE GIVEN UP SUBSTANTIAL RIGHTS BY AGREEING TO IT AND ENTER INTO IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT. I, FOR MYSELF, MY SPOUSE, AND CHILD/WARD AGREE TO BE BOUND BY THIS Smart Sports Inc REFUND POLICY, WHEN IN THE FUTURE I CLICK ON AN “I AGREE,” “I CONSENT,” OR OTHER SIMILARLY WORDED “BUTTON” OR ENTRY FIELD WITH MY MOUSE, KEYSTROKE, OR OTHER COMPUTER DEVICE, YOUR AGREEMENT OR CONSENT OR WAIVER WILL BE LEGALLY BINDING AND ENFORCEABLE AND THE LEGAL EQUIVALENT OF YOUR HANDWRITTEN SIGNATURE.